Guest Cycle Paper Research Example | Topics and Well Written Essays - 1000 words

Guest Cycle - Research Paper ExampleThis approach is to assist the hotel manage their revenues and battle strategies. This approach can be facilitated by the arriere pensee department having to automatically generate letters of confirmation, bugger off requests for guest deposits and handle pre- adaption activities for all types of guests and generate daily expected arrival lists, occupancy and revenue estimate lists.Upon the acceptance of a reservation request by the reservation agents, the agents creates a reservation o the hotel counsel softw atomic number 18. The record will initiate the process of the guest cycle. The reservation contains the details of the guest and their specific requests which are meant to provide the guest with personalized services upon their arrival at the hotel. The details are further employ in the completion of the pre-registration activities which include inhabit identification based on the demands of the guests, the room rates to be applied to the guests, and the nature of room preparation for the guests (Enz, 2010).The stage is made up of registration and room assignment processes. After the guests have arrived, they establish a business relationship with the hotel management through the forward office. The front office staff are charged with the responsibility of clarifying any queries from the guests especially those on the room rates and other packages. The front office staff should be able to determine the reservation billet of the guests before the beginning of the check-in process. The front office should take into consideration all the guests who did earlier reservation or those without reservation who are commonly known as walk-ins. The front office print registration cards and are completed at the check-in stage as such will religious service them to collect essential information from the guest. The cards contain details such as billing instructions, toss details, reservation details, personal data and cred it card details (Andrews, 2013).At this stage, the