JetBlue Value Chain

- Primary Activities Inbound Logistics/Outbound Logistics: Focus on underserved markets and wide metropolitan areas, utilizing underutilized airports with little(prenominal) over-crowding adding to the ability to remain on the ground in less time. Point-to-Point r discloseing system, strange cheap competitors that utilize hub-and-spoke system, partnering with large airlines to provide connecting flights. Operations: Use of a single-type aircraft fleet. The A320 Airbus has an change magnitude pose capacity of 30 seats (24 after spare seating reconfigurations), is cheaper to maintain, fuel trenchant and reduces training costs, relative to separate aircraft models used in the industry. Ticketless go (e-slate). At-Home Reservation Agents reduces office lacuna and infrastructure costs. Paperless Cockpit (reduces paperwork and results in clever take-offs, quicker turnarounds, and higher aircraft utilization. Service: Does non overbook flights, therefore, nodes are never implicated with the possibility of being bumped, i.e. no standbys. No passenger is ever rest behind. Lay discover and design of planes and reduced seating capacity to increase customers legroom and comfort. DIRECTV planet television. A television at from each one seat (24 stockpile controlled at the hands of each individual customer). Long and short hauls, remote low-cost competitors that focus on short hauls. True-Blue points program that allows customers to skillful a free round-trip ticket based upon points earned. Its superior available performance, i.e.

more flight hours per day, break completion factor and on-time performance, hardly a(prenominal) mishandled bags and customer complaints, translates to exceptional customer service. - Support Services General Administration: Key employees of the management staff were veterans highly experienced in the airline industry, complementing the party and expertise of its founder. Managements hands on approach in assisting crewmembers with carrying out work activities supports its culture as a service bond striving for an environment that encourages safety, caring, integrity, drama and passion. Managements visibility with both employees and customers, and its ability... If you get hold of to get a unspoiled essay, order it on our website: Ordercustompaper.com

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