Case of Aline Deneuve

Case of queue up DeNeuve This case Aline DeNeuve is scripted by Alvin Turner, from St. Catharines, Ontario, Canada. There be a lot of issues in this case. Aline talked with five random employees to secure their views on having an other(a) retreat and to nominate their opinion how effective was the previous retreat. The first employee she talked with was eelpout. The main issue all over here is virtuallyly stereotypical and racial distinction. Heather told she doesnt a deal retreats. She in addition said that she was ignored to give a promotion half-dozen months ago by her supervisor squat as she was Chinese, and that her supervisor doesnt like foreigners.She withal stated that the three day retreat held at one time a year wont solve the anti-social atmosphere betwixt the employees. This line occurred because Heather was up position with bull for the reason she was not promoted by him. Categorization is an OB concept which falls down the stairs stereotyping. This is a comparability process for social identity, and that comparison begins by categorizing people into different groups. Heather thought process she was categorized by her supervisor Jack as she was from China. homogenisation is some other OB concept that falls under stereotyping. It is a simplified process of comparing people in mixed groups.Here people tends to gauge that, people with in a group are very frequently similar to each other despite the fact that everyone is an individual and render their own different characteristics. Heather thought that jack was homogenization towards her as she belonged from China, and was from some kind of Chinese group. Heather also thought that Jack was discriminating towards her as she was a foreigner, and so didnt give her a promotion. There were also internal ascription factors in Heather as she regularly in additionk large numbers of sick days from work, for the reason she thought her supervisor was discriminating her.She also had fundame ntal attri howeverion error. Fundamental attribution error is a bias, refers to our tendency to see the person rather than the note as the main cause of the persons behaviour. Heather takes that she is dark-skinned by her supervisor. These problems dope be improve in various manners by Heather. Awareness of perceptual biases is one of the ways her problems rear end be solved. Training on diversity awareness cease lessen discrimination by making people aware of methodical discrimination as well as biases that occur through stereotyping. Awareness of perceptual biases scum bag make people much watchful of their opinions and activities.Thus, Heather means get down a fall in point of view about Jack, and might bring forward to a greater extent(prenominal) confirmatoryly about the outcomes that come in real look. other way of fixing her problem is by improving self-awareness. It is a more powerful way to minimize perceptual biases it provides evidence that the individ uals own conduct and choices reflect these biases. Therefore Heather can cede a bankrupt and positive view of what is happening in her purlieu and how positively she can take them. However, Heather can have a confabulation period with her supervisor and discuss all the matters that are bothering her.This might help her understand Jack in a better way and stop all kinds of problematic issues they have between each other. The flash employee Aline talked with was Jack. Jack is the manager of marketing department. He did not involve to go out the retreat. He was upset as he was not promoted to the coach position. Jack thought that he was passed over because he was fatal. He suggested that the musical arrangement should invest more money in its security purposes as he thinks lot of employees are winning home office supplies. He also thought that the association should design a better job preference and socialization program for the new employees.The problem over here was Jac k thought that he didnt get the promotion because he was black he assumed that he was racially discriminated. He also do a very serious statement about other office employees, that they have been taking office supplies to their home. This to my thought was rattling offensive to other employees especially when he had no evidence to prove them. The only positive statement that I thought Jack made was having a better designed job orientation and socializing program for the new employees. This maltreat would really help the new comers to get involved in various activities in an administration.In this part of the case I found two problems that took ass with Jack. The first one was Jack thinking stereotypically about himself. His thinking was more of stereotypical because he thought he was racially discriminated in the organization and so was not given a promotion to the director position. The base to this problem can be diversity awareness training. This training leave behind help Jack to minimize discriminating thoughts in his mind. He also needs to improve his self-awareness in himself which give let him bang what he thinks about himself.The second problem associated with Jack was accusing other employees of the organization, for taking office supplies to their home. This is a very serious offensive issue. To me Jack thinks like this because he is having some internal issues with his fellow employees. This can be fixed from the Johari Window model. It helps to get to a mutual understanding which eventually encourages revealing of argument. Jack can also have a formal conversation with the organizations promotion giving team to get to know why he wasnt selected for the director position this might really help him to get to know the real facts.The third employee Aline had a conversation with was June, manager of customer service. She was also not keen to attend the retreat as she thought that the previous one was a uncivilized of time. She also doesnt li ke her job anymore as it became too stressful for her. She also stated that the friendship kept on brilliant her that it will hire more customer service representative, but harbourt hired anyone. She also mentioned that it is getting hard for her to maintain her join with such a stressful job beside. June also said that she got banal of answering customers silly questions.The first problem June had was deficit of customer service representative which made her working condition stressful. She can write a letter to the organizations head stating the holy problem that she is facing and asking for an immediate solution. The fact that Junes uniting feel is getting affected from her work life falls in an OB concept, work-life balance. People tend to lose control of their marriage life due to a stressful condition in their work life. This problem can be solved by the means of virtual work.She can request the company to work from her home instead of working in the office using info rmation technology. This will let her to for work from the cling to of her home allowing to have a better and balanced lifestyle. Many sketch came up with results that on an average, a person working in a call center works no more than two years. However, I think June should leave her current job and look for a better one, because doing something that she doesnt like, wont be productive for her or the company. ordinal employee Aline spoke with was Alison, supervisor of employee benefits and services.Alison also expressed disagreement in attending another retreat. She said that some male and female employees think that retreats are an opportunity for hitting on one another. She also mentioned that the company should develop a policy regarding inter-office dating. She also stated that the management is modify to these factors by not taking actions to stop such behaviour in work place. As Alison has very strong views to her religion she is very unsatiated with the kind of environm ent that goes in work place, because most religious views are strong and conservative.This is more of an issue than a problem. This issue falls under categorical thinking, as religious views falls under a peculiar(prenominal) category. In this categorical thinking people tries to relate every practical action in the base of that category, as Alison did by judging most of the situation in religious views. To overcome this issue Alison can go through a behaviour modification session, it is also known as operant conditioning and reinforcement theory. It helps people understand that learning and visualising wholly depends on the environment and the situation.The last employee Aline talked with was Richard. Richard said he will be pleased to attend a retreat because he constantly felt these types of ventures are a great way to improve interpersonal relationship and to socialize with senior management. Richard was the only employee amongst the five employees who had positive and stim ulate attitude. There was no problem that I could find from this conversation. Instead he was more inspirational for the other employees. He is extroverted, as he seems more outgoing, sociable, and assertive. The organization should take a lot of immediate actions to resolve these problems.The company can encourage its employees to join on various training sessions on improving self-awareness, awareness of perceptual biases, meaning full interactions with one another in office environment, behaviour modification, etc. The company can set up free training sessions to help their employee learn the visuals of work life in a modified and better way. One of the best alternatives can be, giving new employees not only job training but also other training to keep office environment rose-cheeked and good. MD Samiul Karim Shaown A00355188 Micro Organizational Behaviour MGMT-2383-1C