Gap Analysis: Global Communications

world(prenominal) communications, once a leader in the telecommunications industry, has f all(prenominal) last(predicate)en on hard times due to increased competition. In the past(a) three years, Global Communications stock price has dropped such(prenominal) than 50 percent and is now trading at $28 per share. In an attempt to increase profitability the fellowship leaders has developed a two-prong approach. First they plan to grow by introducing new services to small business and consumer markets including local and long-distance telephone, video services, satellite broadband, and wireless internet access. Second the lodge plans to reduce costs to by outsourcing technical call centers to India and Ireland (University of Phoenix). This understructure will discuss issues and opportunities that Global Communications will ask to address as part of this plan. It will also view the various stakeholders affected and outline end-state vision and goals for the organization. Sit uation AnalysisIssue and mass IdentificationThe first issue is that Global Communications isolated their plans for purification and expense reduction to the senior management team. This created a ?silo of familiarity? that butt joint undermine an organization?s potential (McShane & antiophthalmic factor; Von Glinow, 2005, chap. 11). In moving forward, Global Communications has an opportunity to efficaciously tell their vision, goals, and plans for the future to all stakeholders. ?Communication is a chance upon number one wood in knowledge management.

It brings knowledge into the organization and distributes it to employees who guide the selective in! formation? (McShane & Von Glinow, 2005, chap. 11). Secondly, it is important for Global Communications to assume the patch up media options to communicate their plans. There are different options purchasable depending on the message to be delivered and the stakeholder affected. By selecting the correct media options, Global Communications can provide optimal communication to all of the stakeholders conglomerate in the company?s expansion and outsourcing plans. ?Managers can alleviate reduce information overload and improve... If you want to make for a full essay, order it on our website: OrderCustomPaper.com

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